NBN Speed Guide

Fibre2air nbn™ Speed Guide

  Basic Plan Standard Plan Standard Plus Plan Premium Plan
Speed tierBasic Evening SpeedStandard Evening SpeedStandard Plus Evening
Speed
(not available for Fixed Wireless)
Premium Evening Speed
(not available for Fixed Wireless)
Typical peak speeds7Mbps down15Mbps down30Mbps down60Mbps down
Maximum off-peak speeds11Mbps down
0.9Mbps up
22Mbps down
4Mbps up
45Mbps down
18Mbps up
90Mbps down
36Mbps up
Suitable forWeb browsing
Emailing
Web browsing
Streaming music and videos
Streaming HD videos and
music, multiple users,
gaming and large downloads
Streaming HD videos and
music, multiple users,
gaming and large
downloads

Peak and off-peak nbn™ speeds

Typical peak speeds are the typical expected speeds during busy times for internet traffic between 7:00pm to 11:00pm. However, they are not the guaranteed minimum speed. Maximum off-peak speeds are the expected maximum speeds outside of peak hours and are also not the guaranteed minimum speed.

Your actual speeds can vary depending on different factors such as your nbn™ technology type, internet usage, in-premise equipment, the quality of your line and website congestion. See below for more details.


Nbn™ Technology Type

Fibre to the Premises (FTTP)

FTTP has Optic Fibre leading directly to your premises and is connected to the nbn™ box inside. FTTP is compatible with all Fibre2air nbn™ plans and speed tiers, but the speed can still be affected by other factors stated below.

Hybrid Fibre Coaxial (HFC)

HFC has Optic Fibre connecting to a node on your street, which leads to your premises via coaxial cable. HFC is also compatible with all Fibre2air nbn™ plans and speed tiers, but the speed can be still be affected by other factors stated below.

Fibre to the Node (FTTN)

FTTN has Optical Fibre leading to a nearby node and connects to the phone socket in your premises via existing copper lines. FTTN speeds can be impacted by various factors like weather, electrical interference, quality of premises cabling as well as the length and quality of the copper line.

Your maximum attainable line speed can only be confirmed when your service is activated on the nbn™ network. You may want to start with a lower speed first and upgrade the speed tiers once the information is available. If your FTTN connection doesn’t allow you to reach the speed tier you are on, Fibre2air may help you choose a plan that matches the speeds you can achieve.

Fibre to the Building (FTTB)

FTTB has Optical Fibre leading to a node in your building’s communications room. The nbn™ will connect from the node to the phone socket in your premises via the building’s existing copper network. Factors affecting FTTB speeds include electrical interference, quality of premises cabling as well as the length and quality of the copper line

Your maximum attainable line speed can only be confirmed when your service is activated on the nbn™ network. You may want to start with a lower speed first and upgrade the speed tiers once the information is available. If your FTTN connection doesn’t allow you to reach the speed tier you are on, Fibre2air may help you choose a plan that matches the speeds you can achieve.

Fixed Wireless

Fixed Wireless is connected via an antenna on your roof, which receives data signals from an nbn™ tower in your area. The data is transmitted wirelessly to an nbn™ connection box in your premises. Factors that affect Fixed Wireless nbn™ includes weather conditions and the quality of signal received from the local nbn™ tower to your antenna. Fibre2air currently offers Basic Evening Speed and Standard Evening Speed for fixed wireless services.


Other factors affecting nbn™ speeds

Internet usage

While high bandwidth demand during peak times can affect your nbn™ speed, so can the usage of internet within your household. If there are multiple devices in your home connected to your service, the bandwidth will be shared between them so you may experience slower speeds. See the speed tiers table above to choose a plan suitable for your household needs.

Wireless

Your wireless connection can be affected by the distance between your device and the location of the modem. Electrical interference is more likely to occur when you are further away from the modem. To improve the connection, you can move the modem to a different area in your premises to reduce the distance or simply connect your device to the modem via a cable.

In-premise equipment

Your in-premise nbn™ equipment could be another factor that affects the performance of your internet speed. If your nbn™ modem is outdated or does not have the capacity to reach higher speeds, you might need to consider getting a powerful modem. Fibre2air offers a reliable modem to maximise your nbn™ experience.

Line quality

If you have FTTN/FTTB, your speed can be affected by the quality of your line. If the copper wiring in your premises is configured poorly or damaged in any way, you will experience much slower speeds. You might want to have certified technician to visit your sites and fix the internal wiring issues if possible.

Congestion

Congestion can occur when you are accessing a website that has a lot of simultaneous user traffic, or if you are downloading content from an international source.